Me and my wife needed to confront a servicing difficulty on the airport, flying from JFK to MIA (AA2299),because of which we had to alter the flight .Immediately after conveying The problem to your red jacket AA staff, the flight was transformed, and we had been guaranteed to be seated from the top quality as we had been imagined to on the original flight (my spouse is seriously Expecting).
Please tell me how this can be solved. I do enter the correct precheck variety over the reservation form and The client service agent has also Test it. This doesn't use very good relations that has a consumer who flies 8 to 10 periods a 12 months.
I just got from the telephone with Connie Sanders during the DFW office. I requested for her name simply because she was so type and helpful to us. I've infrequently encountered an individual so helpful and caring. If all your representatives could be like her you might have a wonderful airline.
Hello, I necessary to alter this reservation, I booked this flight, I purchased insurance policies, I’m needing to go visit my mom that has terminal Mind cancer, I’ve been flying American The entire time for you to get to view her. I are having insurance each time, which time, My husband is snowed in and can’t come house in time to glimpse soon after my Little ones so I can leave. I are already within the cellular phone now for more than one hour attempting to change or get anything going with my flight with absolutely no achievement as well as vacation insurance policies you present and publicize as would not cover such a excursion modify unexpected emergency (!
january 26 my son flew non end from st. louis to laguardia airport The big apple. He arrived, his baggage didn’t. He noted within the airport that his bag did not come from the plane. The Woman for the booth checked the claim ticket. The bag experienced not still left St. Louis. She gave him a locator amount and advised him they might be getting in contact with him before long. They may not discover it so that they sent him a variety to fill out of his belongings in the bag. He despatched it in.
Worst Airline at any time?!?! Lost my luggage in Charlotte NC, February six right after giving it (in conjunction with my wife’s) to 2 attendants for the baggage belt for returning travellers. Hers arrived in on our flight, mine did not. Now eleven times later and soon after getting passed through telephone hell and many incredibly non caring persons, I've had no Speak to from any individual. The normal reply is “we remain attempting to Track down your luggageâ€. Their questionnaire and all sorts are already despatched to Baggage Declare Office but no person seriously seems to be interested in accomplishing anything at all to relieve their you can try here complications.
WOW! Attempting to access your consumer service Section by using mobile phone is not possible!! I attempted three distinctive amount and just one was disconnected!! Just one variety I was prompted to simply call tried to have me obtain – not relevant flight services. I believe I will have to go back to United.
I value you might be going through a merger and several employees may be fewer than thrilled, but this Mind-set should not be apparent to the customers who are only contacting to get some help.
I have been attempting to get yourself a response from anyone in customer service, Marjorie Nir, I had been awarded two X $200 voucher although the “Just click here †button only can take me back towards the AA Website.
PS I had her over the return flight and it absolutely was evenm greater she life in the Phillie location And that i lived in precisely the same region for few several years so we had a dialogue about that .
My spouse is in the nursing house with Alzheimer’s sickness. American is Making the most of my unfortunate scenario by insisting I fork out to transfer his miles to my account though I am the just one who continues to be accuring the miles whilst shopping Together with the Gain card. Disgrace on American Airlines. A technician can achieve this with a several strokes in minutes.
I are actually traveling with American Airlines for many years now and am now incredibly stunned at a new prevalence. I had just gotten back from holiday vacation to realize that my suitcase was lacking. American Airlines told me I was purported to get it back the following day, still I only got it 2 days later on and found that my suitcase had been ripped open and destroyed.
I'm astonished at The shortage of customer service at American Airlines. I used to be a flight attendant for 30 yrs and took fantastic pride while in the schooling I received from American. Over a new excursion I watched a passenger and agent argue about which just one was ruder. There is not any apparent enforcement of grooming rules anywhere in the organization.
I referred to as AA this early morning and I had been notified they uncovered the car seat in NYC. It will likely be leaving NYC this afternoon and we be at my home sometime currently or tomorrow.